Terms and Conditions

Last Updated: July 31, 2026

Welcome to Crunchzo (https://crunchzo.com/). These Terms and Conditions outline the rules and regulations for the use of Crunchzo's website and services.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use https://crunchzo.com/ if you do not agree to all the terms and conditions stated on this page.

1. General Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice:

  • "Client", "You", and "Your" refers to you, the person logging on to this website and compliant with the Company’s terms and conditions.
  • "The Company", "Ourselves", "We", "Our", and "Us", refers to Crunchzo.
  • "Party", "Parties", or "Us", refers to both the Client and ourselves.

2. User Accounts and Responsibilities

  • To purchase our products, you may be required to register for an account. You must provide accurate and complete information and keep your account details updated.
  • You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
  • We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion if we detect fraudulent or unauthorized activity.

3. Products, Pricing, and Availability

  • All products listed on the website, including our roasted makhanas, quinoa puffs, and chips, are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
  • We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display of any color will be accurate.

4. Payments and Billing

  • We use secure third-party payment gateways (including PhonePe) to process transactions safely.
  • By providing payment information, you represent and warrant that the information is accurate, that you are authorized to use the payment method provided, and that you will notify us of changes to the payment information.
  • Prices for our products are in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

5. Shipping, Returns, and Refunds

  • Shipping: We will arrange for the shipment of products to you according to our Shipping Policy. Please refer to our Shipping Policy page for detailed delivery timelines and charges.
  • Refunds: All returns, cancellations, and refunds are governed by our Refund & Cancellation Policy. Please review that page before making a purchase.

6. Intellectual Property Rights

Unless otherwise stated, Crunchzo and/or its licensors own the intellectual property rights for all material on this website (including text, images, product photos, logos, and graphics). All intellectual property rights are reserved. You may access this from https://crunchzo.com/ for your own personal use, subjected to restrictions set in these terms and conditions.

You must not:

7. Limitation of Liability

In no event shall Crunchzo, nor its directors, employees, or affiliates, be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website or the products purchased through it.

8. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.

9. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: