Privacy Policy

Last Updated: July 31, 2026

At Crunchzo (https://crunchzo.com/), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us when you make a purchase, create an account, or contact us:

     
  • Personal Identification Details: Name, email address, phone number, shipping address, and billing address.
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  • Payment Information: Transaction and billing details. Payment transactions are processed securely through authorized payment gateways (such as PhonePe). We do not store your complete card details or bank passwords on our servers.
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  • Technical Data: IP address, browser type, device information, and browsing activity collected via cookies to enhance your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

     
  • To process, fulfill, and deliver your orders.
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  • To communicate with you regarding order confirmations, updates, and customer support.
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  • To process payments and prevent fraudulent transactions.
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  • To send promotional emails, special offers, and brand updates (only if you have opted in).
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  • To improve our website functionality, product offerings, and overall customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share your information only with trusted service providers necessary to operate our business, including:

     
  • Payment Processors: Secure gateways like PhonePe to complete transactions.
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  • Logistics Partners: Courier and shipping services to deliver your products.
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  • Legal Requirements: If required by law or in response to valid legal requests by public authorities.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website uses cookies to remember your preferences, keep items in your shopping cart, and gather statistical data on website traffic. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

6. Your Rights

You have the right to access, update, or request the deletion of your personal data stored with us. If you wish to exercise these rights, please contact us at work.crunchzo@gmail.com.

7. Contact Us

If you have any questions regarding this Privacy Policy, you can reach us at: